Shipping Policy

Orders are shipped out directly from our domestic warehouses and we will do everything that we can to get your order out as fast as we can! Please allow 3 - 5 Business Days for your order to be shipped 

Lost or Stolen Packages 

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

 

Wrong Address Disclaimer 

Changing of address is only allowed on the same day or 24 Hours of placing an order. 

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. 

You may contact us via info@sleephive.co to request for such changes.

 

Countries Currently Shipping 

Currently, we are only shipping to the United States, soon we will ship to more locations please stay tuned! 

 

Shipped Orders 

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.